求大虾指点英文投诉邮件怎么写 延期交货到1月14英语邮件怎么写

To whom it may concern,

Although the goods just arrived, our supplier had already delayed sending out them for a long time. And they even objected to taking their responsibility to afford the shipping expense. Therefore, we wrote this mail to request a refund from them for our loss.

客人通常不能忍受2次延期交货。

我估计客人会要你空运走货。 你首先要找出主要问题和实际出货日期。

你可以试像下面这样写：Hi X;I'm sorry to advise you that Order#x shipment needs to be delayed due to the goods are not finished yet. We have checked with our production line （或者 factory）. They can finish and ready to ship before 7 Feb. （你最好自己预留几天margin 在手， 不要工厂告诉你几号就是几号.） Now the goods are （这里写实际正在生产什么工序）. The quality is acceptable and our QC staysin factory to push the production and make sure the quality is within your tolerance. Please cider to accept the delay shipment one more time.Thanks！你首先要跟工厂说客人会要空运，但你会帮忙争取海运，但不保证。

Dear XXX,

I found that last 2 months your company is very unusual, you offer two containers in May and also inform us can only provide two containers.

we purchased 9 --11 containers in before, and then we placed all orders to you after two years' cooperation.But now your suddenly reduction have effected on our production, so please explain why the sudden decrease in the number of suppliers, and we hope you can offer 7-9 containers in June and you can return to normal supply in July.

Best regards

I apologize for such a late reply. My colleague is gone for maternity leave so I will be taking over this case.

All three of your orders were accepted and ready to be processed. We will be on time for the July order if nothing goes wrong.

However, we do see a problem in delivering the goods in August. We are having a shortage of stock due to the large order of yellow ink from you. Base on past experiences, including time needed to purchase new stock and to produce, we can only be done around mid to late August.

I will contact you as soon as possible about the exact deliver date once I get the confirmation from the producing department.

Concerning the two orders of No.01 and No.02, we are very sorry to inform you that the delivery date of No.01 has to be postponed to May 31 and the delivery date of No. 02 has to be postponed to June 4 . We are truely sorry for any inconveniences this delay may bring you.。